For online and telephone orders, we are not able to accept credit card payments with billing or shipping addresses outside of the United States or Canada. In these instances, we require payments to be made via bank wire transfer.
Please send an email to CustomerService@NaHoku.com indicating the item(s) that you desire to purchase, your shipping address, and your email address and telephone number. A member of Na Hoku Customer Service will promptly contact you with wire transfer instructions.
Shipping to a Canadian shipping addresses is $50.00. Orders to Canada are shipped via FedEx and will take 2–5 working days for delivery. Signature is required for all International shipments. Your order will be placed on hold should you waive the signature requirement during checkout.
Duties and Taxes
All duties and taxes that may occur are the responsibility of the purchaser. Na Hoku cannot estimate the amount of duties/taxes that may apply to your purchase. By placing your order, you are acknowledging that all duties and taxes on international shipments are the responsibility of the purchaser.
To avoid delivery delay, please be sure that someone will be available at your shipping address to sign for your FedEx delivery.