You can reach Na Hoku Customer Service directly by calling 1.800.260.3912 or by sending an email to CustomerService@NaHoku.com. Please contact us if you would like help placing an order, have an inquiry regarding an existing order, or if you have questions about Na Hoku jewelry or a jewelry repair. Our website can also offer answers to several frequently asked questions.
Regular Na Hoku Customer Service Hours are Monday through Friday, 7:30 AM–4:00 PM HST (excluding some holidays).
Beginning November 25, 2023 through December 17, 2023, Na Hoku Customer Service Holiday Season Hours are:
Monday through Friday, 7:30 AM–4:00 PM HST
Saturday and Sunday, 7:30 AM–2:00 PM HST
Voice and email messages received when our offices are closed will be promptly addressed during business hours.
To place an order outside of business hours, we welcome you to call a Na Hoku store near you. Please visit the Na Hoku Store Locations section of our website to find a full list of Na Hoku stores and their regular hours of operation.
We look forward to assisting you.