USPS Priority Express Shipping Terms

USPS is required for shipping to P.O. Boxes and APO/FPO delivery addresses.

While USPS states that Priority Express Mail service will arrive two days after shipping, delivery will vary to APO/FPO addresses, depending on the location and excluding some holidays.

Na Hoku provides Free USPS Shipping on orders of $200.00 or more to APO and FPO addresses as our way of saying Mahalo Nui Loa (Thank you very much) to  members of our U.S. Military.

Orders received by 10:00 AM (HST) Monday through Friday will be shipped by the next business day.
Orders received on Saturday and Sunday will be shipped by the following Tuesday (excluding some holidays).
In the event that your order may be delayed, we will contact you by email or telephone to inform you.

Na Hoku, Inc. regrets that we cannot request specific delivery requests from USPS.

Due to the high-value nature of jewelry, it is our policy to require a signature upon delivery of all orders. If you wish to waive this requirement, you must agree to take full responsibility for the order being left on your doorstep without FedEx securing your signature as proof of delivery. Neither Na Hoku, Inc. or FedEx will be responsible for the security of orders delivered in this manner.

All duties and taxes that may occur are the responsibility of the purchaser. Na Hoku, Inc. cannot estimate the amount of duties/taxes that may apply to your purchase. By placing your order, you are acknowledging that all duties and taxes on international shipments are the responsibility of the purchaser.

To avoid delivery delay, please be sure that someone will be available at your shipping address to sign for your delivery.

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