Free FedEx Shipping

With Purchase of $200.00 or more. (See Details)
$200.00 to go for free shipping.


Contact Us: 1-800-260-3912

Repairs

If you would like to send your jewelry to us for repair or refurbishment please be sure that it is packaged securely with instructions containing the following information:

  • Your name
  • Ship-To address
  • Telephone number(s)
  • e-mail address (* Please be sure to provide your e-mail address to enable us to contact you.)
  • A copy of the receipt or receipt information (required for warranty repairs)
  • A description of the repair/refurbishment needed

To avoid delay, please be sure that someone will be available at your Ship-To address to sign for your delivery when we return your jewelry to you.

Please insure your package as necessary and send it to:
NHI
Customer Service
3049 Ualena Street. 12th Floor
Honolulu, HI 96819-1942

Our Customer Service department will contact you to let you know how long it will take to complete your repair, what the repair charges will be (for non-warranty repairs), and the cost of return shipping.  (* Please be sure to provide your e-mail address to enable us to contact you.)

If you would like to contact our Customer Service department please call us at 1-800-260-3912 extension 3, or at CustomerService@NaHoku.Com.