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Contact Us: 1-800-260-3912

Customer Comments

We receive many compliments about our jewelry and our customer service from Na Hoku customers who visit our stores and our website. Here are a few of the comments that we have received:

I’d like to tell you that my order…arrived yesterday. (To) you and your colleagues; thank you very much for the great service! You made me happy! All the best and many greetings to beautiful Hawaii.

~Christine S.

May 2013

My husband and I went back to Hawaii after many years with the navy. We were standing on the beach, and he stated; "This is like Heaven". He bought me a Nalani wedding band to remind us, that Heaven was in Hawaii together.

~Tracy V.

April 2013

I love the pieces of art that this company makes! Thank you for making the one that will provide my very special friend (with) smiles and memories of me and her together!

~Anthony H.

March 2013

I received my necklace today and I have to say this is the prettiest piece of jewelry I own. I will wear it everywhere. Definitely will purchase from you again!

~Thea K.

March 2013

Just recieved the palm tree necklace that I purchased for my mother.She loved it and I could not be happier with your excellent customer service. It was so easy to order and it arrived when I told it would. I am very happy and would not hesitate to order again. Thank you all. Have a great day.

~Kimberly M.

February 2013

Aloha, 16 years of buying something from your wonderful store, 2014 is our 30th Wedding ANNIVERSARY!! We are going back to Hawaii and will see you then! Mahalo!

~Gary B.

February 2013

Just wanted to say a big THANK YOU for the very fast service you provided me in repairing my Wave ring….it is very reassuring to know that there are still companies like yours that really have superior service for their customers. This ring is very special to me and again I have to say, THANK YOU.

~Judie W.

February 2013

My ring came by FedEx today! It is absolutely beautiful. I want to thank you and the jewelers for a lovely work of wearable art that I will hopefully have for many years to come. Your company was a pleasure to do business with.

~Carol P.

January 2013

The Bird of Paradise Pendant was well received by my wife and she has worn it the last 2 days. Based on her joy and excitement I’ll continue to add to her Na Hoku collection. You have set the bar at a level your competitors cannot reach.

~Mike F.

December 2012

Our (Na Hoku website) order is beautiful, mahalo! You all do wonderful craftsmanship!

~Steve H.

December 2012

Just a quick note to let you know that my ring arrived on Friday and I am delighted with it. It really completes my set and they remind me constantly of the lovely time we had in Hawaii. Unfortunately I cannot wear it until Christmas as it is part of my Christmas present!!! I would just like to thank you for your excellent service and the promptness with which you dispatched the ring. I would not hesitate to recommend your company to others.

~Jill T.

December 2012

I would like to share with you my gratitude for my experience in your store (Tysons Corner Center) in September 2012. Miriam Hassanein spent HOURS with me ... we looked at nearly every piece of jewelry in about 50% of your displays ... I had such a splendid experience! I have never spent that much time in a jewelry store nor that much time finding the perfect gifts for my girls. I came away with two beautiful necklaces ... one for my daughter's birthday this month (she was speechless when she opened her gift) ... and the other for my other daughter's upcoming graduation from law school. Miriam was so patient, so kind, so understanding. No jewelry store will ever compare, to yours. I would like to return to the area ... merely to visit your store! Thank you very much for the time you give your customers...It has meant the world to my family!

~Valerie A.

November 2012

 

Tell us about your own experiences with Na Hoku! Click here to send an e-mail to Customer Service.

 

I just wanted to let you know, that I received my ring and am very, very pleased.  It fits perfectly. 
It was certainly a pleasant experience working with you and the other associates that had a part in it. Each person that I came in contact with was so pleasant, and willing to help me with my problem.   I come to Hawaii every other year, and believe me when I say, the next time I am shopping for more jewelry, NaHoku will definately be the store I will turn to.